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Luna443

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Terms and Conditions

Terms and Conditions


**Effective Date:** December 10,2024


Welcome to Luna! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.


1. Acceptance of Terms


By using our website, you confirm that you accept these Terms and Conditions and that you agree to comply with them. If you do not agree to these terms, you must not use our services.


2. Services Offered


We offer a variety of products, including but not limited to:


- Crystals

- Mineral Candles

- Soaps

- Bath Bombs

- Body Oils


Additionally, we provide healing energy therapies, both in-person and at a distance at your location if necessary.


3. Financial Transactions


- All purchases made through our website are subject to availability and confirmation of the order price.

- We reserve the right to withdraw or cancel services at any time, including orders that have been confirmed, if there are errors in pricing or product descriptions.

- Payments must be made in full at the time of purchase.


4. Customer Expectations


- We strive to ensure that all information provided on our website is accurate. However, we do not accept liability for any errors or omissions, or for any losses or damages resulting from reliance on such information.

- Our website may occasionally be unavailable due to maintenance or technical issues. We will make reasonable efforts to restore service promptly.


5. Copyright and Intellectual Property


- All content on this website, including text, graphics, logos, and images, is protected by copyright laws. You may not reproduce, distribute, or modify any content without our prior written consent.

- Attribution is required for any use of our content, whether for commercial or non-commercial purposes.


6. User Behavior


- Users are prohibited from engaging in unlawful behavior, hate speech, bullying, or any form of harassment.

- Promotions, spam, or unsolicited communications are not allowed on our platform.

- We reserve the right to disable user accounts that violate these rules.


7. Email Promotions


By providing your email address or contact information, you agree to receive promotions and updates strictly related to Luna 443. If you wish to be removed from our mailing list, please send an email to askluna443@gmail.com with the subject line "Remove."


8. Limitation of Liability


- Our liability for any claims arising from your use of our website or services is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages.


9. Modifications to Terms


- We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.


10. Governing Law


These Terms and Conditions are governed by and construed in accordance with the laws of Orange County California. Any disputes arising from these terms shall be resolved in the courts of Orange County nearest to Santa Ana, Ca.


11. Contact Information


For any questions regarding these Terms and Conditions, please contact us at:


- **Email:** askluna443@gmail.com

- **Phone:** (714)422-7336


Return and Refund Policy

 

Return and Refund Policy

Effective Date:December 10, 2024


Thank you for shopping at Luna 443. We strive to ensure that you are satisfied with your purchase. If you are not completely satisfied, please review our return and refund policy below.

1. Terms of Return

  • You have 7 days from the date of delivery to initiate a return for any eligible item.

2. State of Return

  • Items must be unused and shipped in the same packaging or repackaged to avoid damage during return shipping.

3. Reason for Return

You may return items for the following reasons:

  • Incorrect item shipped
  • Damaged item (please provide pictures of the damage)

4. Process for Return

To initiate a return, please contact us via:

  • Email: askluna443@gmail.com
  • Phone: (714) 422-7336

An RMA# (Return Merchandise Authorization number) will be issued to you for the return process.

5. Process of Refund

  • Once we receive the returned item, please allow 5-10 business days for us to process your credit or refund based on approval.
  • Please note that not all returns will be refunded, and a processing fee may be applied.

6. Contact Details

If you have any questions or concerns regarding our return and refund policy, please contact us at:

  • Email: askluna443@gmail.com
  • Phone: (714) 422-7336

Copyright © 2025 Luna443 - All Rights Reserved.

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